04/12/2024 às 23:20

Search for shooter underway after UnitedHealthcare CEO Brian Thompson killed in New York

8min de leitura

NEW YORK – The CEO of UnitedHealthcare, one of the largest insurance providers in the nation, was fatally shot Wednesday morning outside a hotel in midtown Manhattan in what police said was a brazen, "targeted attack."

Brian Thompson, 50, was shot by a masked gunman around 6:45 a.m. near the New York Hilton Midtown, where he was set to speak at an investment conference, New York City Police Commissioner Jessica Tisch said at a news conference.

Tisch said it seems the gunman "was lying in wait" for several minutes as other people walked by. Surveillance video shows when Thompson appeared, the suspect stepped behind him and opened fire from close range, striking him in the back and leg. Police said the gunman's weapon appeared to jam, but he still managed to continue firing.

Thompson was rushed to a nearby hospital, where he was pronounced dead.

Police were still searching for the shooter, who hid in an alleyway before boarding an e-bike and riding into Central Park, where he was last seen, authorities said. The gunman was described as a light-skinned male wearing a light brown or cream-colored jacket with a hood over his head, a black facemask, black-and-white sneakers and a distinctive gray backpack.

At the scene, investigators found three shell casings in addition to a cellphone located in the alley where the shooter initially fled. The phone will be processed forensically as part of the investigation, the NYPD said.

While officials said the motive for the shooting was unclear, "every indication is that this was a premeditated, preplanned, targeted attack,” Tisch said, also referring to the assault as "brazen.''

Thompson's wife, Paulette Thompson,her husband had been the target of threats, but she didn't know their nature or from whom. "I don’t know, a lack of coverage? I don’t know details,'' she told the news outlet. "I just know that he said there were some people that had been threatening him."

On social media sites like X and Bluesky, consumers Wednesday vented their frustrations with the health insurance industry. Many coverage decisions are made by employers in tandem with insurance companies.

How to Reach QuickBooks Payroll Customer Service: A Comprehensive Guide

QuickBooks Payroll is one of the most widely used payroll software solutions in the world, helping businesses streamline their payroll management, tax calculations, and employee benefits. Whether you're running a small business or managing a large team, QuickBooks Payroll provides a comprehensive solution for managing payroll tasks. However, like any software, users may encounter issues that require assistance from customer service. In this blog, we’ll cover everything you need to know about reaching QuickBooks Payroll customer service, from common issues to contact methods, tips for effective communication, and troubleshooting solutions.

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Why You Might Need to Contact QuickBooks Payroll Customer Service

Before diving into how to contact QuickBooks Payroll customer service, it’s important to understand when and why you might need their help. Some of the common reasons customers reach out to QuickBooks Payroll support include:

Payroll Errors: Incorrect payroll calculations, miscalculated taxes, or discrepancies in employee wages can occur due to software bugs or data entry mistakes.

Technical Issues: Problems with accessing the software, logging into your account, or other technical glitches that hinder the functioning of QuickBooks Payroll.

Setting Up Payroll: If you’re a new QuickBooks Payroll user, you might need help setting up the software, including employee information, tax settings, and payment schedules.

Tax Filing Problems: QuickBooks Payroll simplifies tax filing, but errors can still arise. If you encounter issues with filing or need clarification on tax forms, contacting customer support is essential.

Subscription or Billing Questions: If you have billing concerns, need to update your payment information, or want to modify your subscription plan, QuickBooks customer service can help.

Integration Issues: For users integrating QuickBooks Payroll with other software or tools, integration problems may arise that require troubleshooting.

Software Updates: Keeping your QuickBooks Payroll software up to date is essential for smooth operation. If you’re having trouble with updates, the support team can help.

How to Contact QuickBooks Payroll Customer Service

There are several ways to get in touch with QuickBooks Payroll customer service, depending on your preferences and the nature of your issue. Below, we’ll break down the different contact methods, including phone support, live chat, and more.

1. Contact QuickBooks Payroll Customer Service via Phone

The fastest and most direct way to get in touch with QuickBooks Payroll customer service is through their dedicated phone support line. By calling the number, you can speak with a customer support representative who will walk you through troubleshooting steps, answer your questions, and assist with solving payroll-related issues.

QuickBooks Payroll Customer Service Phone Number: 1-888-208-2312

Availability: The phone line is available during regular business hours, usually Monday through Friday. Make sure to check the exact working hours based on your time zone.

Steps to Reach QuickBooks Payroll Support by Phone:

Call the QuickBooks Payroll support phone number: 1-888-208-2312

Select the appropriate menu option for payroll support.

Wait to be connected with a customer service representative.

Describe your issue, and the representative will assist you in resolving it.

2. Use the QuickBooks Online Help and Support Center

If you prefer not to use the phone support option, the QuickBooks Online Help and Support Center is an excellent resource. Here, you can find answers to frequently asked questions (FAQs), troubleshoot common issues, and connect with support via live chat or email.

Steps to Access Help and Support:

Click on the “Help” icon (usually located in the top-right corner).

Select "Contact Us" or browse through topics in the support center.

You can initiate a live chat with a representative or search for articles that address your specific issue.

3. QuickBooks Payroll Support via Live Chat

QuickBooks offers live chat support for more immediate, real-time assistance. This method is ideal if you want quick help without calling. During the chat, the support representative can guide you through the process, and you can ask follow-up questions if necessary.

Steps to Use Live Chat:

Visit the QuickBooks support page: https://quickbooks.intuit.com/learn-support.

Look for the live chat option (usually available during business hours).

Start the chat session and explain your payroll issue.

The customer service representative will provide real-time assistance to help resolve your issue.

4. Reach QuickBooks Payroll Support via Social Media

QuickBooks also offers customer service via social media platforms, which can be a more convenient way to get help. You can reach out to their social media accounts on platforms such as Facebook and Twitter.

Facebook: QuickBooks has an official Facebook page where users can send messages or post questions. Many support inquiries are handled directly through Facebook Messenger.

Twitter: You can tweet to QuickBooks or send a direct message to their support account (@QuickBooks) for assistance.

Social media support is especially useful for quick inquiries, although more complex issues may require additional support through phone or live chat.

5. Email Support for Payroll Issues

For non-urgent issues or detailed inquiries, email support is available. While not as fast as phone or live chat support, email offers a way to communicate in writing and provides a reference for later. Be sure to provide all relevant details in your email for the quickest resolution.

Steps to Contact QuickBooks Payroll Support via Email:

Go to the QuickBooks support page.

Look for an option to contact support via email.

Provide detailed information about your payroll issue, including any error codes or steps you have already taken to troubleshoot.

Tips for Effective Communication with QuickBooks Payroll Customer Service

When contacting QuickBooks Payroll customer service, it’s important to be clear and concise to ensure your issue is resolved quickly. Here are a few tips to help make your communication with the support team as effective as possible:

Have Your Information Ready: Before reaching out, make sure you have all the necessary details at hand, such as your account number, the issue you’re experiencing, and any error messages you’ve encountered. This will help the representative understand the issue faster.

Be Clear About the Problem: Clearly describe the issue you’re facing and any steps you’ve already taken to resolve it. This will help the representative provide more targeted support.

Ask for Specific Solutions: If you have a time-sensitive issue, such as needing to process payroll urgently, let the representative know so they can prioritize your case.

Stay Patient and Professional: Customer service representatives are there to help, so staying patient and polite will go a long way in resolving your issue.

Follow Up if Necessary: If the issue persists after your initial contact, don’t hesitate to follow up with the support team for additional assistance or updates.

Common QuickBooks Payroll Errors and How to Resolve Them

QuickBooks Payroll users often encounter various errors that may require customer service intervention. Here are some common payroll errors and their solutions:

Payroll Tax Calculation Errors: Incorrect tax calculations can occur due to outdated tax rates or incorrect employee information. If you notice discrepancies in tax calculations, QuickBooks support can help update tax settings or fix data entry issues.

Error Codes (e.g., 15240 or 1603): If you receive error codes, such as "15240," it typically indicates issues with your QuickBooks software or internet connection. QuickBooks Payroll support can help troubleshoot these issues.

Failed Payroll Direct Deposits: If your direct deposits fail, it may be due to account information errors or technical issues. Customer support can help you identify and resolve the root cause.

Incorrect Employee Pay: If employees are not paid correctly, it could be a setup issue or an error in the payroll processing. QuickBooks Payroll support can help correct employee records or payroll settings.

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Conclusion

Reaching QuickBooks Payroll customer service is easy and can be done through several contact methods, including phone support, live chat, email, and social media. Whether you’re encountering errors, need assistance setting up payroll, or have billing questions, the QuickBooks support team is available to help you resolve your issues. By following the steps outlined in this guide, you can get in touch with the right representative and get the assistance you need to keep your payroll operations running smoothly.

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